Upset with our service?
With the best will in the world, we might still make mistakes.
If you have worked with us and you're upset about something we've done (or not done) then we really want you to tell us about it. Knowing where we've made mistakes or let customers down is important to us - it's how we can improve and fix things for the future.
If you have had a poor experience with us, or have general suggestions for improvements, you can fill the form at the bottom of this page or download and complete our Customer Satisfaction Survey. Alternatively, you can e-mail any of the contacts below.
Managing Director (acting), Imperial Innovations
Director of Healthcare Licensing, Imperial Innovations
Head of Engineering Licensing (acting), Imperial Innovations